General FAQ's

Folder for adding FAQs articles

FAQ: Are there any age limits to activities?
Outdoor Activities can be booked as Individual Spaces or as Exclusive Groups, with some age limits.  SNOWSPORTS Tobogganing Ages 4-12 (For Exclus...
Wed, 27 Mar, 2024 at 3:29 PM
FAQ: Where is my activity located?
When booking, the website will display where your activity takes place. Your booking confirmation email will also show this.  Many activities take place...
Tue, 30 Apr, 2024 at 10:19 AM
FAQ: Do you have free parking?
Yes! we have plenty of free onsite parking at all our activity sites. We strongly encourage car sharing and sustainable forms of travel. Read more here.
Tue, 27 Feb, 2024 at 4:54 PM
FAQ: What do I do if I'm running late?
Tobogganing Tobogganing is a very popular activity and, especially during peak times, we have very little flexibility in being able to push your start time...
Wed, 27 Mar, 2024 at 3:13 PM
FAQ: Amending or cancelling a booking?
To cancel, rearrange or amend your booking please let us know by emailing as soon as possible.  To view our Terms & Conditions cl...
Tue, 30 Apr, 2024 at 11:35 AM
FAQ: Can I bring my dog?
Well-behaved dogs are welcome to join you onsite including in our Café, the Alpine Lounge. Dogs may join you on Frisbee Golf and Orienteering Activities ...
Tue, 30 Apr, 2024 at 11:41 AM
FAQ: Do you offer SCHOOL TRIPS?
Yes! Mendip Activity Centre has a proud history of providing outdoor education and adventure opportunities to schools. Our year-round school residentials p...
Wed, 27 Mar, 2024 at 2:40 PM
FAQ: Where is my 'Online Booking' confirmation email?
After you book an activity online we immediately email you a Booking Confirmation. If you are unable to locate this in your inbox, first check your spam/jun...
Tue, 5 Mar, 2024 at 2:15 PM
FAQ: Help..I still can't find the answer to my question!
Can't find the answer to your question?.. our friendly team will be happy to help!  The quickest way to get in touch is Email or use our Live Chat ...
Wed, 27 Mar, 2024 at 3:16 PM
FAQ: Do you work with YOUTH GROUPS?
Yes! Mendip Activity Centre has a proud history of working with youth groups including Scouts, Guides, Cadets and Sports Teams. We can deliver outdoor educa...
Fri, 12 Apr, 2024 at 9:41 AM