Gift Voucher FAQ's

Folder for adding Gifts articles

VOUCHERS: How long are vouchers valid for?
All of our Gift Vouchers and Courses are valid for 18 months. Annual Passes are valid for 13 months. To check the expiry date of any existing voucher...
Wed, 24 Sep, 2025 at 12:22 PM
VOUCHERS: Can I print and download my voucher?
Yes! When you purchase a Voucher online we will email you a link instantly so you can print or download your Personalised Gift Voucher. 
Thu, 25 Sep, 2025 at 8:33 PM
VOUCHERS: Can I use my voucher for a different activity?
If you cannot, or do not want to, use your gift voucher for the activity it was originally intended for, you can use it against any of our activities.  Ther...
Wed, 24 Sep, 2025 at 3:29 PM
VOUCHERS: Where can I view all my vouchers?
Click here to login to your Mendip online account and view Vouchers, booking files or any sessions booked online.    To view Vouchers, select the Vouchers ...
Wed, 24 Sep, 2025 at 3:28 PM
VOUCHERS: How do I redeem a gift voucher?
All vouchers can be redeemed online. You will need both the Voucher Code and Security Code that are printed on your voucher. They are also included in your ...
Wed, 24 Sep, 2025 at 3:27 PM
VOUCHERS: What should I do if my voucher is expiring soon?
Our vouchers are valid for 18 months from the date of purchase, giving you plenty of time to choose and book your experience. This is a book by date - you j...
Wed, 24 Sep, 2025 at 2:42 PM
VOUCHERS: Are your vouchers suitable for gift-giving?
Yes! Shake up your gift giving routine and give the Gift of Adventure. As part of the checkout process, you will be given the option to add a recipient'...
Thu, 25 Sep, 2025 at 8:30 PM